Re: [At-Large] Customer protection
YES, I think it is an important issue. Now that Domain Tasting
is there, the registry/registrar relations that affect the
end users, are sort of ICANN's jurisdiction to certain extent,
and ALAC should pay attention to these matters (if possible...or
as much as possible).
izumi
2007/2/21, Vittorio Bertola <vb@xxxxxxxxxx>:
> All,
>
> you might have noticed some pieces of news out there on the story of
> Registerfly, a registrar which is apparently failing to pay its registry
> dues and thus to renew their registrants' domains, and all other sorts
> of bad behaviour (see www.registerflies.com).
>
> A month ago or so, I had already forwarded to the Board list a message
> from the GA list, about other problems with a reseller (including the
> typical one "my reseller listed themselves, rather than me, as the
> registrant").
>
> As you might know, often ICANN says that this falls outside of its
> mandate, and into the mandate of local consumer protection regulations.
> At the same time, I think that there are many things that ICANN could
> do, from education (e.g. better information to point out registrants to
> appropriate authorities) to consensus building (for example working to
> develop best industry practices for registrars and resellers for what
> pertains to how to deal with their customers) and to actual regulation
> (for example adding to the registrar accreditation agreements clauses
> that require registrars and their resellers to follow such best practices).
>
> I would like to use these cases to push the Board to set up a specific
> working group with the task of finding out some actions that ICANN could
> do to get to better consumer protection. Thus, I would like to know
> whether this is a request that we all share, so that I can put it forward.
>
> Thanks,
> --
> vb. Vittorio Bertola - vb [a] bertola.eu <--------
> --------> finally with a new website at http://bertola.eu/ <--------
>
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>
--
>> Izumi Aizu <<
Institute for HyperNetwork Society
Kumon Center, Tama University
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