[IP] Audio levels, was: more on Comcast rate hike
Begin forwarded message:
From: Matt Murray <mattm@xxxxxxxxxxxxx>
Date: December 6, 2005 10:54:20 PM EST
To: dave@xxxxxxxxxx, kgb@xxxxxxx
Subject: Audio levels, was: more on Comcast rate hike
As a former head-end op...
Yes, a tech in the head-end can adjust the levels for all channnels.
Whether he gets notice that the audio is incorrect is another thing.
We could also hope the tech doesn't have a tin ear and can indeed
hear the difference of 5dB.
There are different bands that make up a cable throughput, and it is
posible that one band is down from another. But, the trouble is
getting someone who cares is another issue (from the call center op,
through technical, to the head-end operator(s)).
And as a former Broadcast/Master Control Op... The compression and
limiting on the audio can make commercials "sound" louder.
Matt Murray
MattM@xxxxxxxxxxxxx
----- Original Message -----
Begin forwarded message:
From: "Kevin G. Barkes" <kgb@xxxxxxx>
Date: December 5, 2005 9:20:23 AM EST
To: dave@xxxxxxxxxx
I wouldn't mind it that much if Comcast could resolve its "minor"
technical
problems... like normalizing the audio output across its channels.
I'm not
talking about the difference between the compressed blasting that
accompanies most commercials; I'm talking about the 10dB difference
between
its digital and audio channels. For several months, Spike TV was a
good +5dB
above all the other channels on the spread on my end of their
network. I
called customer support several times; they said they'd pass my
complaint on
to Spike TV. Suggesting that maybe a technician dial back the
level at the
head end was greeted with silence. "The head end of what?"
Sigh. It's a Comcastrophe.
Regards,
KGB
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