[IP] credit card rip-off (fwd)
Begin forwarded message:
From: Bob Frankston <Bob19-0501@xxxxxxxxxxxxxxxxxx>
Date: December 10, 2005 8:33:17 PM EST
To: "'Matt Murray'" <mattm@xxxxxxxxxxxxx>, dave@xxxxxxxxxx,
Bob2-19-0501@xxxxxxxxxxxxxxxxxx, BobIP@xxxxxxxxxxxxxxxxxx
Subject: RE: [IP] credit card rip-off (fwd)
A quick search http://www.ecomxpo.com/Bio/Bio_RFernandes.htm
http://www.webloyalty.com/
which takes us to http://www.webloyalty.com/rewards-programs-clients/
welcome to the real world of retail and sales. Of course the senior
doesn't
live at the call center.
I was going to send a comment about why hospitals don't make better
use of
computers -- having been in the MIT Medical Decisions Making group
thirty
years ago and watching how amazed people are by even a dollop of
computing
in the medical arena it's another reminder that that you need to
understand
the characteristics and realities of each kind of business. As long
as we
take an all or nothing approach to using computation rather than
allowing
incremental learning by doing we'll have real barriers to
implementation.
The hospitals know their business -- until they can casually add
computational capabilities they'll be in the position of having to hand
control over to those strange computing systems and that's asking too
much.
For now watch the battle over the Telecom -- an industry that only
exists
to the extent it can control what its users do and extract value.
Today the
battle is to take 3G from cellular and bring that control to landlines.
Here we do know the power of incremental improvement and decoupling
elements. Replacing the cellular protocols with off-the-shelf routers is
something we understand because computer people and networking people
are
of the same cultural yet bellheads and netheads still can't communicate
with other and communicate is more than exchanging uninterpreted
bits. And
Congress can't conceptualize peer-to-peer.
Change is hard -- takes a generation to refresh the knowledge pool and
trying to change more than one bit per generation is asking a lot.
-----Original Message-----
From: Matt Murray [mailto:mattm@xxxxxxxxxxxxx]
Sent: Saturday, December 10, 2005 20:06
To: dave@xxxxxxxxxx; Bob2-19-0501@xxxxxxxxxxxxxxxxxx;
BobIP@xxxxxxxxxxxxxxxxxx
Cc: mattm@xxxxxxxxxxxxx
Subject: Re: [IP] credit card rip-off (fwd)
Dear Prof. Farber,
Ironically, most of the management team doesn't really exist in the
public
land records. Jeffery Kendall (SVP, IT & Ops) might show up in
Weston, CT
(ex-Comp-U-Card guy). Martin Isaac, (SVP, Marketing, appears to live in
Trumbull, CT). Gina CArey (VP, Finance) lives in Ridgefield, CT. Quite a
few
are ex-Comp-U-Card folks. The CEO, Richard or Rick Fernandes doesn't
seem
to
come up anywhere. I'd guess his home is in someone else's name.
The company is located in the same building as the Multiple Listing
Service
that I use. ;^) A mere 15 minutes from my home.
Matt Murray
Mobile 203.856.3703
MattM@xxxxxxxxxxxxx
www.mattmurray.org
The Higgins Group/Christie's Great Estates
www.higginsgroup.com
203.221.4600
----- Original Message -----
From: "David Farber" <dave@xxxxxxxxxx>
To: <ip@xxxxxxxxxxxxxx>
Sent: Saturday, December 10, 2005 6:00 PM
Subject: [IP] credit card rip-off (fwd)
Begin forwarded message:
From: Bob Frankston <Bob2-19-0501@xxxxxxxxxxxxxxxxxx>
Date: December 10, 2005 5:37:35 PM EST
To: dave@xxxxxxxxxx, ip@xxxxxxxxxxxxxx
Subject: RE: [IP] credit card rip-off (fwd)
Thanks for flagging this discovered my son was being billed for
RESERVATIONREWARDS 800-732-7031 CT
And also
SHOPPERDISCOUNT.COM 800-889-8776 CT
since July.
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