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[IP] more on Locked In a Cell: How Cell Phone Early Termination Fees Hurt Consumers





Begin forwarded message:

From: Rahul Tongia <tongia@xxxxxxxxxxxxxx>
Date: October 10, 2005 5:41:50 PM EDT
To: dave@xxxxxxxxxx, Ip Ip <ip@xxxxxxxxxxxxxx>
Subject: Re: [IP] more on Locked In a Cell: How Cell Phone Early Termination Fees Hurt Consumers


Dave and Gerry,

It is very common for carriers to subsidize a phone in return for a contract of 1-2 years, at a minimum price level. That much seems fair. A few issues are worth remembering, however:

1) The CDMA networks largely work in different bands, i.e., a Verizon phone (i.e, one for the VZW network) just will not work on any other network (at least digitally). VZ and Sprint are in different bands. Nextel uses a different technology. The GSM networks are more interoperable, but Cingular and T-Mobile lock their phones (can't insert another company's SIM). T-Mobile, however, is much more helpful about this, and lets you unlock the phone with a valid reason, even during the 1-year contract. AT&T/Cingular is much worse about this, and people I know have nice, shiny paper weights after their contract expires. Maybe this is not just the fault of the network Cos, but also device manufacturers? This is especially with "must-have" devices coming up, and going to a specific provider first, e.g., a Treo or Razr? 2) Most providers do not offer a rebate for those bringing their own phones to the network, and still make you sign the same contract to get the lowest monthly rate. This strikes me as unfair. I bought my own Treo600, unlocked, from Palm, and then went through a 1 year contract with T-Mobile, and am currently in a contract from Cingular. I still pay the same monthly fees as those who get new/ shiny phones for free. 3) There are service dealers I know of who offer rebates to those who sign up for a new contract in exchange for using their own phone. But then this involves grey areas such as their then selling off your instrument to the market in exchange for a rebate from them (the store) and not from the cellular big-co directly.

Rahul


--On Monday, October 10, 2005 5:00 PM -0400 David Farber <dave@xxxxxxxxxx> wrote:




Begin forwarded message:

From: Gerry Faulhaber <gerry-faulhaber@xxxxxxxxx>
Date: October 10, 2005 2:12:10 PM EDT
To: dave@xxxxxxxxxx
Subject: Re: [IP] more on Locked In a Cell: How Cell Phone Early
Termination Fees Hurt Consumers


Dave [for IP]--

Could we hear from an IPer who is either with Verizon Wireless/
Cingular/Sprint or who has direct experience with real world data? Are
there differences across carriers?  (Normally, if there's an
anticompetitive practice going on, I would expect this to become a
dimension of competition)

Gerry

----- Original Message ----- From: "David Farber" <dave@xxxxxxxxxx>
To: "Ip Ip" <ip@xxxxxxxxxxxxxx>
Sent: Monday, October 10, 2005 10:47 AM
Subject: [IP] more on Locked In a Cell: How Cell Phone Early Termination
Fees Hurt Consumers




[My experience with Cell Companies is not what Gerry describes. I
always supply the phone since I am not happy with the cell phones
sold in the USA. Yet I am tied up with 1 or 2 year contracts with
$175 cancellation agreements. Why?? djf]

Begin forwarded message:

From: Gerry Faulhaber <gerry-faulhaber@xxxxxxxxx>
Date: October 9, 2005 1:13:21 PM EDT
To: dave@xxxxxxxxxx
Subject: Re: [IP] Locked In a Cell: How Cell Phone Early
Termination  Fees Hurt Consumers


Dave [for IP]--

Re: cell phone contracts.  I think the way this works is that you
can  get a cellphone at a below-market price from your service
provider in  return for a one- or two-year contract, OR you can buy
your phone  elsewhere and get the service without a contract (or
maybe a contract  of shorter duration).  So this is a trade-off,
you get a price break  on your instrument in return for a longer
contract.  But you don't  have to take this; you can still avoid
the lengthy contract by buying  your own phone at a market price.

Why is this a problem?  If you don't like the long contract, then
don't take the price break on the phone.  Seems to me a perfectly
legit deal.

The practice of automatic contract renewal I think is sleazy, but
it  is very widespread.  Even Consumer Reports automatically re-ups
my subscription on my credit card every year, and CR is a very
legit  outfit.

Now let's be honest here.  If you sign a contract to get the
cheaper phone, then as soon as you actually have the phone you want
to get  out of the contract, and this seems to be what this is all
about.   "Gimme the cheap phone, then I'll whine about how I'm
being exploited  by a long-term contract".  Pretty cheesy.

Professor Gerald R. Faulhaber
Business and Public Policy Dept.
Wharton School, University of Pennsylvania
Philadelphia, PA 19104

----- Original Message ----- From: "David Farber" <dave@xxxxxxxxxx>
To: "Ip Ip" <ip@xxxxxxxxxxxxxx>
Sent: Saturday, October 08, 2005 10:05 PM
Subject: [IP] Locked In a Cell: How Cell Phone Early Termination
Fees Hurt Consumers







Begin forwarded message:

From: Monty Solomon <monty@xxxxxxxxxx>
Date: October 5, 2005 3:00:50 AM EDT
To: undisclosed-recipient:;
Subject: Locked In a Cell: How Cell Phone Early Termination Fees
Hurt Consumers




Locked In a Cell: How Cell Phone Early Termination Fees Hurt
Consumers
August 2005

Executive Summary
http://masspirg.org/MA.asp?id2=18535

Press Release
http://masspirg.org/MA.asp?id2=18541

Full Report
http://masspirg.org/reports/lockedinacell05.pdf






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