[IP] Skype, SIP, VOIP, and the PSTN
Begin forwarded message:
From:
Date: September 21, 2005 11:34:17 AM EDT
To: David Farber <dave@xxxxxxxxxx>
Subject: Skype, SIP, VOIP, and the PSTN
**********
**If you decide to post this on IP, please make it anonymous.
**I work closely with many SIP vendors and they may be sensitive
**to a view that is not completely optimistic.
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A point was asserted on the IP list that Skype might be displaced by
implementations based on the open protocol SIP. Much as I might want
that to be the case, as a practical matter I have substantial
doubts. My skepticism isn't based on mere theory - I sit here
writing this from a box that is surrounded by SIP devices and I work
with SIP implementations daily.
SIP is a protocol that is top-heavy and baroque. It almost makes one
yearn for the relative simplicity and elegance of ISO/OSI.
It's pretty easy to build a simple SIP device. But there is a large
distance between merely working and commercial quality SIP. SIP
implementors have a long and expensive road to follow to get really
robust implementations.
But what is more important is this: SIP providers are going to burn a
lot of operational cash every day isolating and fixing customer
problems that arise out of the complexity of SIP.
Skype and other proprietary VOIP protocols could win over SIP because
they may cost less to build and, more importantly, may cost less to
operate.
Because of the potential operational cost overhead of SIP it is an
open question whether SIP can be a viable contender in a VOIP
marketplace in which customers expect to pay next to nothing and can
instantly switch to another product based on an different protocol.
I doubt that users really care whether their phone call is set-up or
carried using a proprietary protocol or not.
And there may be life yet in the PSTN.
VOIP may have the potential (largely undemnstrated to date) to to
give better sound fidelity, but VOIP's end-to-end delay imposes
considerable stress on human users who are trying to engage in a
fruitful conversation. (VOIP should be avoided for dangerously
stressful situations such as suicide hotlines.)
In addition the PSTN has been refined over decades so that its
pathology is understood. The PSTN is filled with mechanisms and
tools to facilitate fast and inexpensive detection and repair of faults.
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