[IP] more on Nuvio Challenges FCC VoIP 911 Order
Begin forwarded message:
From:
Date: August 16, 2005 3:21:53 PM EDT
To: dave@xxxxxxxxxx
Subject: RE: [IP] Nuvio Challenges FCC VoIP 911 Order
Dave, PLEASE strip off all identifying info if you post this to IP.
Thanks!
I can't tell for sure which aspect of the F.C.C.'s VOIP 911 order
Nuvio is challenging, but it appears that they may not be challenging
the craziest part.
It hasn't gotten enough attention, but the F.C.C. has told VOIP
companies that they must provide warnings about any 911 limitations
of their services to every new and existing customer. So far, so
good. Given what happened to some of Vonage's customers, you can
understand why they felt they needed to do something.
But the F.C.C. also indicated that VOIP providers must obtain the
affirmative acknowledgement of EVERY customer that they have received
and understood the warning, and it gave the companies 30 days to
collect these acknowledgements. Then, the F.C.C. said it would extend
this deadline by one month but only for companies who agree to CUT
OFF SERVICE to every customer who does not respond. So, instead of
customers POSSIBLY not being able to call 911, the F.C.C. wants to
GUARANTEE that customers will not be able to call 911, or anyone else.
Does this make any sense? Did the F.C.C. think this through? Did it
even solicit comments on this idea before adopting it? Is there any
evidence that ANYONE has ever achieved 100% response when asking
their customers to acknowledge anything? Are customers really better
off if their phone service is completely shut off? (Hint: the answer
to each of these questions begins with the letter "n".)
-------------------------------------
You are subscribed as roessler@xxxxxxxxxxxxxxxxxx
To manage your subscription, go to
http://v2.listbox.com/member/?listname=ip
Archives at: http://www.interesting-people.org/archives/interesting-people/