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more on Opinions Re: [IP] Apple to ditch IBM, switch to Intel chips rumor on CNet





Begin forwarded message:

From: Jeff Porten <civitan@xxxxxxxxxxxxxx>
Date: June 4, 2005 10:29:45 PM EDT
To: dave@xxxxxxxxxx
Subject: Re: more on Opinions Re: [IP] Apple to ditch IBM, switch to Intel chips rumor on CNet


I've been a Macintosh consultant since 1993, and I've been doing professional work on Macs since 1985. I've personally been in a hundred workplaces that were Mac shops, and through email discussions I'm familiar with the practice of thousands.

That is by way of introduction that I am constantly amazed by how wrongheaded some analysis of the Mac market can be. This machine its own workflow affordances, and its own culture. Most people who pontificate about the Macintosh market (yes, "market" -- not "die- hards" or "fanatics" unless choose to include your iMac-owning grandmother) completely miss what is self-evident to anyone who spends all day immersed in them.

That having been said....

On Jun 4, 2005, at 8:03 PM, Simon Higgs wrote:


Apple's current strategy seems to be a repeat of NeXT's strategy. Apple doesn't care about the Mac market. After all, most die-hard Mac users are used to throwing everything away every time they upgrade. And you know it's true.


Last week I got a client call from someone who wanted to know how to properly move files from his PowerMac 6100 (circa 1995) to a newer PowerComputing tower (circa God only knows). If anything, Mac users are much more likely than Windows users to hang on to their old equipment until a power supply blows and the thing literally goes up in flames. I personally have my first Mac, a Duo 210, in perfect working order, and it would be a regular-use computer if I could find a new battery for it.

Meanwhile, during a software audit for another client, I found applications on his computer that dated back to 1985. Most of them were still functional.

The driving forces in acquiring new hardware tends not to be that old applications stop working, but rather that new applications want faster chips. My current workhorse laptop can't display much of the eye candy in Tiger (and of course, Tiger gracefully degrades and continues working perfectly). So I'll upgrade my laptop when I want a GPU card that can give me some of Tiger's Core Image benefits, such as resizing all of the windows of a single application to a specific percentage -- which would be quite useful on any laptop.


My guess is that Apple is going to attack the Wintel market at the software level. Users will get the "great Mac experience" (SIC) for only $129. They simply buy a copy of Mac OS X for x86 and reformat their existing machine. The next time the user upgrades their hardware, they buy an Intel / Mac appliance. That's the theory. I just don't see it working in practice without tremendous x86 driver issues. Unless, as with NeXT, Apple drops their proprietary hardware and ultimately becomes a software company.


Yes, we can see how successful that was for NeXT.

Apple has said, time and again, that they are in the hardware business. And there is absolutely no question that Apple has the position they hold precisely because they make damn good hardware. My laptop, the 17" PowerBook, is two years old, and it is still literally impossible to go a day in Starbucks without having someone approach me to comment on its design.

This computer cost $3,300. Tiger cost $130. You can do the math on which sale is more profitable for Apple.


Let's put this all in perspective. Apple excel at one thing really, really well. It's the one thing that is historically constant across all Apple product lines. Apple excel at losing market share. What starts out as a captured market is lost to competition that beats Apple every time on features and price.


Of course, in order to lose market share, you must first gain market share.

Let's put this all in the perspective of someone whose livelihood depends on Apple. I do not care about Apple's market share. Let me say that again. I do not care about Apple's market share.

What I care about is having a steady stream of potential clients. The market share is more than wide enough for that, and will remain so as long as Apple continues making quality computers.

What I care about is Apple being profitable enough that no one will be concerned about the future existence of the Macintosh platform. That has not been a concern since Steve Jobs returned to the top seat.

It would be nice for my purposes if Apple's market share increased, since more Macs mean more potential clients. But I do not want to see Mac OS making a run at the Windows monopoly. I do not want to see the tarnishing of the reputation of Macintosh, as the web fills with thousands of complaints that Mac OS breaks when someone tries to run it on their PC that they assembled from Fry's parts.

And perhaps most importantly, I do not want to see my field flooded with incompetent consultants. I frequently correct the mistakes of the Windows consultants I'm forced to work with, and I haven't done any serious Windows work since 1997. Two years ago I solved a problem in 15 minutes that the official MS-certified consultant couldn't fix in two days. As a niche market, I am generally able to assume that anyone calling themselves Macintosh-competent is in fact so. Bump Mac market share up to 50% in a year, and suddenly I'll be fighting for exposure against 100,000 idiots who suddenly decide to call themselves Mac experts.


Overpriced hardware and cool isn't nearly enough to retain market share and this has been repeated over and over again with the personal computer, the PDA (Newton), and the MP3 player (iPod).


I do not care about Apple's market share. But I note that the iPod market is doing quite nicely, there are still people using Newtons (I sold mine two months ago, but I have another), and out here in the field, there are so many people using PowerBooks and iBooks at wireless hotspots that you would think they were given out for free in every Crackerjack box.

Back in the late 90s, I could go weeks without meeting a new Macintosh user. Today, I can potentially pick up a client every time I go out for coffee.


Apple's only chance of breaking the cycle is to capture the x86 market. But in doing so they risk repeating all the mistakes that NeXT made.


Again, as someone who makes his living on Macs, I'm quite happy with the cycle they're on. I'm now a de facto Unix guru because it was necessary to maintain my Mac skills. I can augment my own or my clients' computing power starting at $500. My laptop can run Mac, Classic Mac, Windows, X11, and Unix applications simultaneously.

And let's just say that the iMac G5, the PowerBook 17", and the iPod Shuffle are all just frickin' cool. That still counts for something.

Best,
Jeff Porten


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