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[IP] more on Banking Alert (fwd)





Begin forwarded message:

From: Vin McLellan <vin@xxxxxxxxxxxx>
Date: May 25, 2005 3:23:59 AM EDT
To: dave@xxxxxxxxxx
Subject: Re: Banking Alert (fwd)


Hi Dave,

Citibank's attempt to personalize its outgoing email to customers seems to be a simple but effective anti-phishing mechanism to salvage the inexpensive (and thus popular) business-to-customer email channel that many banks and other commercial firms have be loath to give up. Note, however, that many of the popular articles about recent bank data thefts recommend that customers never click on unverified urls (for good reasons since clicking alone can install a virus or a keylogger or other malware.)

Of course, the authenticator Citibank uses (the last four digits of the customer's ATM card) is essentially just another static password, which goes through the network unencrypted and thus unprotected against even simple sniffers. If this "secret" info is captured by a potentially hostile party, it could potentially opens the customer up for a targeted attack.

The recent BoA, Wachovia, data thefts involved the relatively inexpensive purchase ($10 per name) of hundreds of thousands of very detailed customer data files (account numbers, account balances, transaction records) from bank insiders. Would not the customers' ATM/ Debit card numbers (but hopefully not the PIN) have been as easily accessible to those same insiders?

I wonder what the black market price for these ATM/Debit card numbers is? And what will it be next year? Debit cards, after all, are often used is POS transactions and thus routinely pass through the hands of non-bank employees, non-bank equipment, and probably non-bank networks.

Still, Citibank's mail authentication mechanism doubtless raises the bar and requires a phishing fraudster to launch a directed multi- stage attack to get around it (or else suborn some bank insiders like those recently arrested in the latest BoA case.) It's a major step in the right direction.

Makes you wonder what other simple security mechanisms are (or could be) implemented today by banks and other eCommerce firms to authenticate their emails to their customers?

_Vin




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