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RE: [IP] Letter to America




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Subject:        RE: [IP] Letter to America
Author: Michael Kende <Michael.Kende@xxxxxxxxxxxx>
Date:           13th December 2004 8:59:55 pm

This letter is simply ridiculous.  First off, two trips do not a survey make.  
I use Dulles at least once a month for business or personal travel, and have 
not encountered these types of trouble.  Yes, there are lines, but they are 
getting better, and the lines are orderly and the workers have always been 
polite (has the letter writer actually stood in line in one of the "hell holes" 
that is being compared to this?).  But okay, that is just my random sample - 
let's see what Google says.  In a December 9th article dicussing surveys of 
airports around the world, the average wait time at Washington Dulles security 
was 23 minutes. Pleasant? No.  An indictment of America?  Not really. 
http://cbs.marketwatch.com/news/story.asp?guid=%7B89B536C4-14E3-4E7D-90D0-BB71943578B3%7D&siteid=google&dist=google.
  Admittedly, Dulles ranked very low on the JD Powers study, and I would not 
dispute that, but to be fair the survey did not include Nairobi or Calcutta 
airports either.

This brings us to the US media conspiracy of silence on this issue.  Again, the 
writer takes a random sample - apparently since the Washington Post did not 
immediately dispatch a journalist to cover the breaking story called-in by the 
letter-writer ("Help, I'm waiting in line at Dulles! Save some room above the 
fold!") , this is evidence of a conspiracy.  A Google search on any keywords 
will show what a sad conspiracy this is.  And of course that search would turn 
up a column last month by Maureen Dowd in the New York Times complaining about 
the (terrible) treatment of women in the security lines, and the dateline of 
her more recent columns has not been Guantanamo, in spite of the warnings of 
the writer.

I am not writing to defend Dulles, airport security, or the media per se.  I 
just don't see how these uninformed rantings help the discussion on serious 
issues.  Is TSA going too far?  Are they making us safer or just making us feel 
better?  Has the media done a fair job of covering security issues?

By the way, my guess is that the black screens are to stop people on the 
outside of the international exit from huddling around the exit trying to look 
in and blocking the path.  But that is just a guess.  I wouldn't presume to 
guess they were for that any more than I would that they were to stop 
terrorists from passing hand signals.  Honestly. 

-----Original Message-----
From: owner-ip@xxxxxxxxxxxxxx [mailto:owner-ip@xxxxxxxxxxxxxx] On Behalf Of 
David Farber
Sent: Monday, December 13, 2004 11:12 AM
To: ip@xxxxxxxxxxxxxx
Subject: [IP] Letter to America



_______________ Forward Header _______________
Subject:        Letter to America
Author: EEkid@xxxxxxx
Date:           13th December 2004 10:59:18 am

Jurek Martin: Letter to America
Published: December 10 2004 19:48

Airports are gateways to countries, especially those serving capital cities. 
They can, do or should reflect at least some of the values and standards that a 
country likes to think is its public face to the rest of the world.


London's Heathrow, for example, is messy but it works, a reflection of the 
great British virtue of muddling through against all odds. Charles de Gaulle in 
Paris is quintessentially French: lots of style but infuriatingly difficult to 
negotiate. Moscow's Sheremetyevo had all the charms of Soviet bureaucracy, 
offset by vodka and Cuban cigars.

Which brings us to the strange and disturbing case of Dulles Airport outside 
Washington, DC. I think there is a conspiracy of silence in the American media 
not to report about Dulles and it is time it was broken.

On the plus side, Eero Saarinen's elegant design, even if now extended, still 
soars over the flat Virginia countryside, sometimes seeming all the more 
beautiful because for years it has been an oasis in a desert of construction. 
But that is the sum of the plus side, period. Whether leaving or arriving, 
Dulles is without other redeeming virtues.

Two recent personal trips, and anecdotal evidence beyond number, show an 
airport in chaos - think Calcutta, Nairobi or any other erstwhile Third World 
hell hole, where to get on or off a flight was often an achievement in itself, 
and you have Dulles. This is not exactly appropriate for the world's only 
superpower.

The slowly shuffling lines to pass through security snake endlessly inside and 
sometimes outside the airport itself (I calculated upwards of half a mile on 
one recent non-holiday midweek afternoon). Every other person seems to be on a 
cell phone to airlines saying they were going to miss flights in spite of 
arriving two hours early, to friends and relatives advising of cataclysmic 
delays.

Women and children can be seen weeping while businessmen gnash their teeth. A 
Scandinavian ambassador of distinctly democratic persuasion says that for the 
first time in his long career he has started using diplomatic privileges to 
evade the chaos. Meanwhile the airport's public address system is either silent 
or incomprehensible, unless warning that smoking is prohibited.

I used my time in line to call The Washington Post to say I thought there was a 
story here that a reporter might investigate, but I don't think one ever 
appeared. What did make page one, though, was a photo of a just opened high 
tech walkway, thus fostering the illusion that everything is up to date in 
Dulles, as well as Kansas City. Give me a break.

The collective agony is compounded because to complain publicly is not allowed 
any more when the issue is national security, even if its implementation is far 
from perfect. It is, for example, patently obvious that Dulles does not have 
enough security gates, but to point this out could mean a one way ticket to 
Guantánamo.

It would also be unwise to ask if it is always entirely necessary to half 
undress before passing through screening, frozen-footed, clutching belt-less 
trousers, boarding passes and government-issued identification clenched between 
teeth.

Last month I witnessed a security agent ordering a mother to pass a 
three-month-old separately through screening (by rolling the child through, 
perhaps).

Arriving is no breeze either, especially on flights from overseas. Passengers 
are funnelled through a series of narrow, windowless corridors, often moving no 
faster than they were on the way out before passing through security, only to 
be subject to the not always tender mercies of customs and immigration, which 
is another story entirely.

Another Dulles indignity has just been added. Those waiting in the 
international arrival hall used to be able to get a glimpse of the huddled 
masses inside whenever the swing doors opened to let passengers out. Large ugly 
black screens now prevent even this minor facility, installed presumably to 
stop terrorists inside passing hand signals to their accomplices outside (as if 
they would not be using cell phones anyway).

Finally, there is the question of how to get the 25 miles from Dulles into the 
capital of the land of the free. Just about every other country regardless of 
the state of development has managed to provide a variety of transport options 
at a reasonable cost.

But at Dulles there is no economical downtown bus any longer, unless you count 
the under-advertised one connecting to an underground stop some miles away, 
practical only if travelling fairly light.

There is no light rail or underground service, though the airport access 
highway has plenty of space for one in its central reservation.

This is because not-in-my-backyard suburban communities in Virginia keep 
objecting to the cost and because federal and state governments, caring little 
about public transportation in any case, will not independently step into the 
breach.

Even the taxi service, which costs 50 bucks and up, is a monopoly (and this in 
the bastion of capitalism) while the ubiquitous blue van facility, at about 
half the cost, can take its time depositing you at your destination. And, 
naturally, car parking rates seem to rise every quarter.

Finally it is impossible to say if Dulles is a nice place to eat and shop. You 
can do neither while shuffling in line. You are just relieved to get out of the 
place on the same day.





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