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[IP] Verizon Announces Broadband VoIP Phone Service



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Dave Farber  +1 412 726 9889



 ..... Forwarded Message .......
From: david.e.young@xxxxxxxxxxx
To: dave@xxxxxxxxxx
Date: Thu, 22 Jul 2004 10:44:15 -0400
Subj: Verizon Announces Broadband VoIP Phone Service


Dave,

For IP, if you wish...


=======================
FOR IMMEDIATE RELEASE                        Media contacts: 
July 22, 2004                                                

Eric Rabe
212-395-0500
eric.rabe@xxxxxxxxxxx

Bobbi Henson                                                                    
                    
212-395-0500
bobbi.henson@xxxxxxxxxxx
                                                        
John Vincenzo
617-743-4119
john.r.vincenzo@xxxxxxxxxxx


Verizon Rings in Next Generation of Voice Services with VoiceWing Broadband 
Phone Service 

Verizon Beats the Competition With Most Extensive Commercial Launch of 
Residential Voice-Over-IP in America, Offering It Nationally With Area Codes 
Covering 139 Markets in 33 States and the District of Columbia

NEW YORK - Digital subscriber line (DSL) and cable-modem broadband users across 
America now can take advantage of the latest in voice communications technology 
from Verizon.  Starting today, VoiceWing, Verizon's 
voice-over-Internet-protocol (VoIP) broadband phone service, is available 
nationally in the largest initial commercial offering of a residential VoIP 
service in America.

Because VoiceWing is provided over the Internet, customers can choose a phone 
number from an extensive list of area codes in 139 markets in 33 states and the 
District of Columbia.  VoiceWing subscribers can make calls over any broadband 
Internet connection and manage their calls from any computer with Internet 
access - regardless of where it is located.  The service also provides a 
variety of advanced call-management features such as enhanced call forwarding 
and call logs that itemize all calling activity. 

"We recognize that along with cost savings, customers want the enhanced 
features that new technologies bring," said Bob Ingalls, president of Verizon's 
Retail Markets group.  "Our wide range of features makes managing calls simple 
and convenient." 

 VoiceWing Pricing, Availability and Features
VoiceWing allows consumers to make unlimited local and long-distance phone 
calls within the United States and certain territories and to benefit from low 
per-minute international calling rates.  

VoiceWing is priced at $39.95 per month; however, discounts are available.  For 
instance, subscribers to Verizon Online DSL can get VoiceWing for $34.95 a 
month.  Those subscribers can also benefit from an introductory price of $29.95 
a month for the first six months if they order VoiceWing by Oct. 31.  Users of 
other broadband services will get an introductory price of $34.95 for the first 
six months of service if they order VoiceWing by Oct. 31.

Verizon provides VoiceWing subscribers with an adapter that allows them to use 
their own telephone with their DSL or cable modem connection to make VoiceWing 
calls.  There is a one-time set-up fee of $39.95, and a one-time shipping and 
handling charge for shipping the adapter. 
Verizon offers customers a 30-day money-back guarantee on its VoiceWing service.
VoiceWing is available to customers anywhere in the continental United States 
and can be purchased at www.verizon.com/voicewing or by calling 1-800-270-5369.

One attractive feature of VoiceWing is that customers can choose their own area 
code.  It doesn't have to be the area code where customers live.  
 VoiceWing telephone numbers are available today with a variety of area codes 
from the following states:  Alabama, Arizona, California, Colorado, 
Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Louisiana, 
Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, 
New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, 
Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, 
Wisconsin, and in the District of Columbia.

        VoiceWing provides customers not only traditional services such as 
voice mail, caller ID and call waiting, but also advanced features that give 
them unprecedented control of  their communications by accessing a special Web 
page called the Personal Account Manager.  The features include:
·        Call Logs - Itemize all calling activity.  Call Logs list the caller 
name, telephone number (if available), date, time-of-day, location and duration 
of every incoming and outgoing call made.  Users can easily transfer contact 
information directly into their VoiceWing Personal Address Book.

·        Voice Mail - Allows customers to view and play their messages by 
clicking on the "new voice mail messages" link on the home page.  Messages can 
be stored for up to 14 days.

·        Click-to-Dial - Automatically dials any telephone number, including 
numbers saved in the Call Logs or Address Book.  By clicking on a "hyperlink" 
phone number, VoiceWing will dial the number.   When dialing is complete, the 
customer's VoiceWing phone will ring, indicating the user should pick up the 
handset.

·        Speed Dial 10 - Lets users enter or change speed dial shortcuts on 
their VoiceWing phones or on their computers. 

·        Enhanced Call Forwarding - Directs calls to another telephone number 
anytime.  By saving Call Forwarding settings on a customer's Personal Account 
Manager, VoiceWing calls can quickly be re-directed to another number.  

·        Feature Scheduling - Allows users to schedule call forwarding or a 
call back for a specific date and time of day.

·        Personal Address Book - Stores information about a user's most 
frequent contacts directly on the Personal Account Manager.  The Click to Dial 
feature can then be used with the Address Book.  

·        Alternate Telephone Number - Customers can make every call they get 
from out-of-town family and friends a local call by choosing an Alternate 
Telephone Number in their family and friends' area code.  The Alternate 
Telephone Number is routed directly to the customer's primary VoiceWing number. 
 There is a monthly charge for Alternate Telephone Numbers.


"VoiceWing is a critical part of Verizon's broadband leadership strategy," 
Ingalls said.  "It will bring us new broadband and voice services customers, 
and it will give our existing customers new ways to get the most from their 
broadband connections.  Our pricing and features meet or beat our competition, 
and our availability is one of the best in the industry.  With VoiceWing, we 
are embracing the future, and we will continue to introduce a steady stream of 
new products that puts the power of broadband to work for our customers."  

VoiceWing is provided through Verizon Long Distance.

A Dow 30 company, Verizon Communications (NYSE:VZ) is one of the world's 
leading providers of communications services, with approximately $68 billion in 
annual revenues.  Verizon companies are the largest providers of wireline and 
wireless communications in the United States.  Verizon is also the largest 
directory publisher in the world, as measured by directory titles and 
circulation.  Verizon's international presence includes wireline and wireless 
communications operations and investments, primarily in the Americas and 
Europe.  For more information, visit www.verizon.com.

####

VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive speeches and 
biographies, media contacts and other information are available at Verizon's 
News Center on the World Wide Web at www.verizon.com/news.  To receive news 
releases by e-mail, visit the News Center and register for customized automatic 
delivery of Verizon news releases.

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