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[IP] more on He Pushed the Hot Button of Touch-Screen Voting





Begin forwarded message:

From: L Jean Camp <jean_camp@xxxxxxxxxxx>
Date: June 15, 2004 12:30:15 PM EDT
To: dave@xxxxxxxxxx
Subject: Re: [IP] He Pushed the Hot Button of Touch-Screen Voting

Here are the best practices from the workshop mentioned in the report. they follow as text but are available as pdf.

Harvard Voting, Vote Capture & Vote Counting Symposium

Best Practices


The following is a set of best practices developed at the Harvard Vote, Vote Capture and Vote Counting Symposium. These best practices are offered by the organizers of that event for citizens, technologists, and the election officials who endeavor to serve them. This set of best practices is written as a consensus document. Although not every attendee will agree with every best practice, the organizers believe that these recommendations fairly reflect the overall conclusions.
        
Certain immediate steps must be taken.
o Election Assistance Commission and National Institute of Standards and Technology open standards must be developed and implemented. o It is the civic responsibility of voting experts and technologists to aid in any voting process chosen, designing guides, working in polls, and gathering trustworthy data.

The process is even more important than the underlying technology.
o The educational process for given technologies must follow a “chain of trust” where the election workers trust their trainers and are trusted by the public. o Poll workers should be well chosen from a motivated pool with incentives, and monetary incentives have proven to work. Poll workers are more important than the technology. o Poll workers should be well trained to fully understand the technology and how to handle contingencies. o Poll workers should not have to rely solely on the vendors to address observed errors. o Speed and accuracy in the process are both achievable, but not simultaneously possible. The public should be educated about the distinction between the speed that allows immediate returns, and the accuracy required in the official tally.
o There should be adequate time for determining the official tally.
o There should be provisional voting mechanisms, and adequate time to evaluate provisional votes for the final tally.

A hybrid of paper and electronic systems provides the most effective voting system. o Electronic interfaces can meet the widest range of accessibility needs. o Electronic interfaces enable customized ballots by zip code, party, or disability. o Voter examination of a paper ballot allows the greatest degree of confidence that the ballot was cast as intended. o A paper ballot, when handled properly, allows a robust audit trail for a recount to ensure that the ballot was counted as cast. o Hybrid systems can be designed to accommodate provisional arrangements and contingencies for equipment failure. There are many possible implementations.

Good voting systems require good design standards.
o There is no single voting interface that can meet everyone’s needs.
o An untrained voter should be able to know when voting equipment fails.
o Access is critical: not to a specific, single technology, but to the ability to vote in a fashion that provides full civil rights. o Rigorous testing is needed for all voting system components for security, reliability and usability. o Even with full auditing of each vote, testing to ensure usability and reliability remain critical.

Openness of a voting process is critical for the perception of legitimacy of that process. o All security issues should be fully disclosed, although allowing vendors a limited, fixed time between notification and public disclosure could foster more public trust. o If underlying mechanics or software are not in the public domain, they must at least be available for inspection by the larger security research community. o The voting technology acquisition process should be open for public scrutiny from constituents. o The voting technology acquisition process should be open to allow jurisdictions to learn from each other; to be specific, records of difficulties should be made available to all election officials.

Election systems must have built-in auditing capabilities.
o The reconciliation procedure must be clear, precise, authoritative, and binding. o The cast ballot must follow a “Chain of Custody” from the moment it is cast to the moment the vote is entered into the final official tally. This chain must be subject to audit and oversight at each step regardless of technology. o If some metric of voting irregularity is exceeded in a given jurisdiction, a court-supervised manual recount should be required. o Auditing should not be implemented by a vendor affiliated with the original system.

The general approach to building and implementing elections processes must carefully targeted. o Policymakers should first focus on the overall election process before selecting a specific technology. However, process details must then be tailored to meet the requirements of each specific technology. Technology neutral policies are inadequate in elections. o Policy makers must specify desirable priorities before designing an election system and its technologies. They must identify the problems they wish to solve and how each proposed solution will solve them. o There is an inevitable trade-off between authentication of voters and access. Requiring greater proof of the right to vote will prevent some from voting; removing any requirement for proof will allow those without the right to vote to cast ballot. o Elections and the surrounding systems should be explicitly designed to handle crises. Policy makers and elections officials should assume in every case that there will be a contested recount and plan accordingly. o Given that no voting system can ever be perfect it is crucial to incorporate risk management tools into the design and evaluation of voting systems and implementation strategies.

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