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[IP] - CWA on VoIP



-----Original Message-----
From: geofral@xxxxxxx
Date: Fri, 20 Feb 2004 22:01:10 
To:Dave Farber <dave@xxxxxxxxxx>
Subject: FYI - CWA on VoIP

From CWA's listserv:

CWA Fighting for Consumers and Jobs in VoIP Debate
February 9, 2004

CWA is gathering allies in a campaign at federal and state levels to subject 
companies providing voice telephony over the Internet to the same rules and 
obligations as traditional telecommunications providers.

Voice over Internet Protocol (VoIP) is an emerging technology that converts a 
conversation into digital packets sent partially, or in a few cases entirely, 
over the Internet and reconstructed at the other end as normal speech. It 
requires a telephone handset, special router and broadband connection, either 
DSL or cable modem. 

All of the Bell companies are planning, and some have begun, to offer VoIP to 
business customers. They face intense competition. Cable providers Cox, Time 
Warner and Comcast are poised to jump into the fray and threaten traditional 
telephone companies' share of the multibillion-dollar local market. These along 
with nonunion startups such as Vonage, Net2Phone and Voiceglo hope to undercut 
the price of the Bells' and other local telephone voice service by avoiding 
payments to support universal service. 

Congress is beginning to look at VoIP, and the Federal Communications 
Commission - traditionally reluctant to interfere with use of the Internet - 
will shortly launch proceedings to determine what, if any, form of regulation 
should apply to the new technology. 

On Jan. 30, CWA joined the Alliance for Public Technology, disability groups, 
the National Consumers League and others in writing to the leadership of the 
House Subcommittee on Telecommunications and the Internet, urging them "to 
ensure that the social obligations of universal service, disability access, and 
public safety continue to be the hallmark of our nation's telecommunications 
policy." 

The letter to Subcommittee Chair Fred Upton (R-Mich.) and Rep. Edward Markey 
(D-Mass.) makes a strong case that VoIP is "functionally equivalent to plain 
old telephone service," and as such should be subject to the same regulations 
placed upon telecom providers by the FCC and the Telecommunications Act of 
1996. 

The nation's telecom providers are all required to pay into a $6 billion 
"universal service" fund, which subsidizes the high cost of providing service 
to rural areas, low-income households, and schools and libraries. "The public 
switched network remains the backbone of this country's communications system 
and VoIP providers must contribute to the maintenance of the network through 
inter-carrier compensation," the letter states. 

It also points out that Section 255 of the Telecommunications Act mandates that 
telecom services must be accessible and usable for people with disabilities. 
"These provisions must apply equally to VoIP carriers," the letter argues. 
"VoIP providers must contribute to the telecommunications relay service (TRS) 
fund to ensure accessible telecommunications service for people with hearing 
and speech disabilities." 

In the interest of public safety, the letter calls for VoIP providers to be 
subject, the same as traditional telephone companies, to the requirement to 
provide emergency 911 service to customers, and that they be required to 
provide "the same basic consumer protections, including privacy, advanced 
notification of termination of service and other obligations." 

Other signers include the American Association of People with Disabilities, 
Community Action Partnership, the AFL-CIO's Department of Professional 
Employees and the Independent Living Network. 

CWA also collaborated with the New Millennium Research Council on a study 
issued in December on "The Future of Internet Phone Calling: Regulatory 
Imperatives to Protect the Promise of VoIP for Industry and Consumers" and 
participated in a recent forum conducted by the FCC. 

In a filing with the FCC, the union urged the commission to deny Vonage 
preemption of a Minnesota Public Utilities Commission order that the company 
comply with state laws governing providers of telephone service. CWA also 
submitted letters or testimony to the New York and Ohio public service 
commissions and the California state Senate. 

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