Delivered-To: dfarber+@xxxxxxxxxxxxxxxxxx
Date: Mon, 22 Sep 2003 16:31:07 -0700
From: Glenn Fleishman <glenn@xxxxxxxxxx>
Subject: Re: [IP] Verisign tells ICANN to drop dead
To: dave@xxxxxxxxxx
Dave Farber <dave@xxxxxxxxxx> on 9/22/03 at 7:16 PM wrote:
>What can the community do now? I'm moving my one remaining domain to
>another registrar that at least seems honorable. Not much more I can do
>except note this ongoing thumb in the eye to the Net community.
I'd like to note also that Verisign, for years, gave the impression that
it didn't know how to run a database. As recently as just a couple of
years ago, you had to use ridiculous email systems to make changes and
then fax on letterhead or spend 30 to 60 minutes on hold on the phone to
get changes made.
When they discovered the magic of databases and user accounts for Web
administration of ones' domains, I said, hallelujah. Of course, their
system was incomprehensible, and I received huge piles of mail from them
with weird numbers, account information, nothing ever seemed to make sense.
I finally dove in last week and had the system send me my "missing"
account number to one of my email addresses. Then had it send me a
password. Reset my login and password. Consolidated several different
account IDs the system had assigned me. Cleaned up domains. Fixed contacts.
All this in preparation of moving these domains elsewhere. All of my
really active domains I moved to easyDNS.com quite a while ago. They've
offered a clean and simple interface and almost instantaneous response to
technical support email that's really thoughtful -- they try to solve
problems I've encountered, not put roadblocks in place.
In the process of moving domains, I've found that Verisign fools around
there, too. I had eight domains that I tried to move all at once. Despite
identical information and following the process to the letter, only four
made it. The other four -- rejected because I didn't follow procedure. I
resubmitted and the transfer took for three. Then resubmitted again, and
grabbed my last one.
It's time for us all to move our domains to other registrars. Money talks
when domains walk.
----------------------------------------------------------------------
Glenn Fleishman, Unsolicited Pundit: read my work at http://glennf.com
check out my new book, The Wireless Networking Starter Kit, a guide to
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