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[IP] Cornell vs. Google Answers




From: GLIGOR1@xxxxxxx
Date: Sun, 14 Sep 2003 11:36:04 EDT
Subject: Cornell vs. Google Answers


*Library Journal News Wire, Sept. 10 - It was Cornell reference librarians versus the giant search engine Google in a showdown - well, study - to see whether librarians' free services could compete against Google Answers, a reference service that charges a fee. Anne Kenney, associate university librarian, told the LJ that the librarians wanted to examine why people would pay for a service available for free at libraries. Cornell's librarians did better than Google's staff, "but only slightly." Kenney says that's not a bad thing: "If for instance an outside provider can adequately address simple reference questions at one-fifth the cost of doing so in-house, why duplicate the service?" The complete paper is available at <http://www.dlib.org/dlib/june03/kenney/06kenney.html>.

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