Sebastien, Miriam,
*****submission15 from RSHenderson to gTLD
Evaluation Team*****
I have sent Miriam details of the prices charged by
various registrars during info launch, focussing in particular on the
pre-registration process.
In this supplementary e-mail I would like to look
at the pre-registrations I made through DomainBank. As you will know, Hal Lubsen
has for many years been one of the lead figures in DomainBank, and DomainBank
was a central registrar in the Afilias cartel. Indeed, in their advertising
during the build up to the .info launch, Afilias urged customers to use them
because of their strong involvement in Afilias.
And yet, having sold me a pre-registration for a
domain name, they subsequently agreed to submit the same name with ineligible
data in the Sunrise phase for William Lorenz of Strategic Domains (along with
over 90 other domain names). These Sunrise names notoriously had "NONE" in the
mandatory trademark datafields and, indeed, Lorenz himself asked over 20 times
in e-mails for these Sunrise applications to be cancelled, but he was
refused. Domainbank charged Lorenz $15000 for these Sunrise names, which
(a) DomainBank sponsored in clear breach of the Registry-Registrar rules (b)
Afilias registered, even though they were directly told they were ineligible,
and could see that they were.
As Hal Lubsen was also CEO of Afilias at the same
time, you will understand that I (and customers like myself for any of the 90+
names involved, applying through scores of registrars) would feel understandably
aggrieved at the corruption of the process. Although DomainBank
(after widespread criticism) refunded the pre-registration money, many
other registrars did not, and therefore people sustained a loss as a result of
DomainBank's conscious breach of the rules and Afilias's failure to uphold its
process.
I complained to both Afilias and ICANN about this
and did not even get the courtesy of an acknowledgement to my mail. The issue
was only one of many issues involved with the chaotic .info launch, but it was
of particular interest as a demonstration of the way the cartel members
themselves, and the Afilias CEO in particular, appeared to be associated with
the corruption of their own processes.
Further analysing the 30 domain names I
pre-registered through DomainBank, I find that only 6 out of the 30 names were
actually available in Landrush as 24 had been 'reserved' in Sunrise, 16 of them
with what turned out to be 'faked' or non-existant Trademark details - these 16
were challenged and re-sold in the Landrush 2 the next year.
If my statistics are typical, it would suggest that
around half the pre-registrations that people made were in fact invalidated by
the collapse of the Sunrise process and the trademark fakes (or, the abuse of
the process by registrars like DomainBank).
A closer look shows other anomalies.
One of the 30 names I pre-registered with
DomainBank was whisky.info : I had a legitimate interest in this domain because
I am the published author on a book about whisky. I find it reprehensible that I
lost the chance to acquire this domain name because Afilias registered it (in
breach of its own rules and conditions) with the ineligible Trademark date 2040
- 01 - 02 (the rules stated clearly that only TMs prior to Oct 2000 would be
accepted); Trademark Name: "UNKNOWN"; Trademark Number "0" ... in other words,
there was no supporting Trademark data.
And yet, if you check the current WHOIS for
whisky.info you will see that this name is still registered to the original
registrant John Hubbard (who was challenged on all these other Sunrise
names:
John Hubbard
assessments.info John Hubbard
b2b.info
John Hubbard
blind.info John Hubbard
blindness.info John Hubbard
braille.info John Hubbard
bromley.info John Hubbard
cheese.info John Hubbard
cruises.info John Hubbard
disabled.info John Hubbard
electricity.info John Hubbard
ergonomic.info John Hubbard
gatwick.info John Hubbard
genealogy.info John Hubbard
gin.info
John Hubbard
her.info
John Hubbard
his.info
John Hubbard
nba.info
John Hubbard
otford.info John Hubbard
port.info
John Hubbard
roadrunner.info John Hubbard
sailing.info John Hubbard
sevenoaks.info John Hubbard
spacetravel.info John Hubbard
stansted.info John Hubbard
tabletennis.info John Hubbard
taxi.info
John Hubbard
tonbridge.info John Hubbard
tunbridgewells.info John Hubbard uktravel.info
John Hubbard visuallyimpaired.info)
Why has Afilias allowed a Sunrise
name with zero trademark rights and visibly ineligible data to go unchallenged
and not even altered for over 31 months? If ICANN has a responsibility for
giving the public access to the DNS, then why are members of the public like
myself deprived use of a valid domain name, while a fake registration which was
originally and visibly against the rules is still going unchallenged for
approaching 3 years?
Another domain name I
pre-registered with DomainBank was iceland.info : take a look at the current
unaltered Trademark data for this domain. Along with over 100 other Sunrise
applications by the same registrar, the trademark number is filed as "eg 12345"
which cannot be correct. Why, 31 months later, is this visibly insufficiewnt
data still part of the WHOIS?
The Lorenz case in particular
concerns me, particularly in the context of other Afilias directors who broke
the rules and in some cases applied for Sunrise names for themselves using fake
Trademark numbers. I found it ironical in the Lorenz case that when it was made
clear to Lorenz that his applications were ineligible and would harm honest
Landrush applicants, he urgently and repeatedly pressed for the 90+ sunrise
names to be cancelled in time for Landrush applicants to benefit. I have over 20
e-mails he sent with these requests. But he was ignored (although the
ICANN-Registry Agreement gives Afilias specific authority to delete names in
these circumstances). So Afilias's part of the profits were safeguarded, and
DomainBank's part of the profits were safeguarded. Ironically, because of a
credit card problem, about half of Lorenz's payment of $15000 could not be
processed at the time, and afterwards Afilias aggressively pursued Lorenz
through legal representatives for payment for the remainder... payment for a
product which both DomainBank and Afilias knew was ineligible, knew was against
the rules, and refused to cancel. DomainBank had charged $15000 for a product
which they could not (under the terms of their own rules)
provide.
And ordinary customers like myself
and others suffered as a result.
The fact that Domainbank was the
'home' registrar company of the Afilias CEO made the whole affair even more
distasteful.
If I am correct in believing that
around half the pre-registrations through around 60 registrars were actually
invalidated by the failure and corruption of the Sunrise process, then this
suggests that consumers lost hundreds of thousands of dollars of money, which
they had invested in good faith in a process which they were encouraged to
participate in by the registrars, to have a fair chance of acquiring a domain
name in the Landrush. These customers did not expect to have a guarantee to get
all their applications - that much was understood - but it was reasonable that
they should expect the process itself to be upheld by the Registry, by the
Registrars, and by ICANN.
They were completely let
down.
And when fair and reasonable
concerns and questions were addressed to ICANN (and specifically to the
executive with responsibility for liaising in these matters, Dan Halloran), the
repeated mails (also published publically as time went on) were studiously
ignored. Almost two years later, there has not even been the courtesy of an
acknowledgement to repeated submissions of these concerns.
Yrs,
Richard
Henderson
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