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[alac-forum] Wild West Domains refuse to refund my payment



Hello

 

I have been trying to obtain a refund of $224.75 from Wild West Domains (http://www.wildwestdomains.com/default.aspx).  Back in March 2004 I initiated the transfer of 29 domain names to Wild West (at http://www.cheap-domainregistration.com/).  However my current registrar (www.names.co.uk) came up with a better deal and so I kept my domain names with www.names.co.uk.   I do also have other domains registered with Wild West, however they are simply ignoring my request for a refund of $224.75.  This $224.75 was extracted from my credit card during the initial domain transfer notification, however if the domain transfer is cancelled for whatever reason, you are supposed to be refunded.  I have raised many support tickets with Wild West and also made a phone call to them on 8 May 2004.  Each time they say that they will refund my credit card, but instead they go back on their word and do not give me back the money that I am owed.

 

Is there anything you can do to help me with this?

 

Thanks