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[security bulletin] HPSBMA02244 SSRT061260 rev.1 - HP OpenView Business Process Insight and Related Products Running Shared Trace Service, Remote Arbitrary Code Execution



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SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c01114023
Version: 1

HPSBMA02244 SSRT061260 rev.1 - HP OpenView Business Process Insight and Related 
Products Running Shared Trace Service, Remote Arbitrary Code Execution

NOTICE: The information in this Security Bulletin should be acted upon as soon 
as possible.

Release Date: 2007-08-07
Last Updated: 2007-08-07

Potential Security Impact: Remote arbitrary code execution 

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with the HP OpenView 
Business Process Insight family of products running Shared Trace Service on 
Windows. The vulnerability could be remotely exploited to execute arbitrary 
code. The HP OpenView Business Process Insight family of products includes HP 
OpenView Business Process Insight (OVBPI) ,HP Business Process Insight (HPBPI) 
, HP OpenView Service Desk Process Insight (SDPI), and HP Service Desk Process 
Insight (HPSDPI).

References: None 

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP OpenView Business Process Insight (OVBPI), HP Business Process Insight 
(HPBPI) , HP OpenView Service Desk Process Insight (SDPI), and HP Service Desk 
Process Insight (HPSDPI) versions 1.0, 1.1x, 2.0x and 2.10x on Windows running 
Shared Trace Service from the HP OpenView Cross Platform Component prior to 
v3.10.040.

BACKGROUND

The Hewlett-Packard Company thanks Cody Pierce of TippingPoint DV Labs 
(dvlabs.tippingpoint.com) for reporting this vulnerability to 
security-alert@xxxxxxx 

The Hewlett-Packard Company thanks an anonymous researcher working with the 
iDefense VCP for reporting this vulnerability to security-alert@xxxxxxx

To determine if a system has an affected version, search the "HP OpenView Cross 
Platform Component" in the Add/Remove program list. If the version listed in 
the Support Information is earlier than 3.10.040, install the patch as 
described in the Resolution section (below).

RESOLUTION
HP has provided the following patch to resolve this vulnerability. 

OVBPI_00014 or subsequent 

The patch is available from: 
http://support.openview.hp.com/patches/ovbpi/02.10/win.jsp 

Download the patch which contains an install image of the HP OpenView Cross 
Platform Component (XPL) containing the Shared Trace Service. Execute the 
installer and follow the onscreen instructions. 

Note: By default the HP Business Process Insight family installer does not 
install the affected Shared Trace Service component. It is installed by 
explicitly running the XPL installer included on the HPBPI media. It may also 
have been installed it along with another HP OpenView software product. Please 
check with the support channel to see if other HP OpenView components on the 
system may be affected.

PRODUCT SPECIFIC INFORMATION 

HISTORY 
Version: 1 (rev.1) - 7 August 2007 Initial release 

Third Party Security Patches: Third party security patches which are to be 
installed on systems running HP software products should be applied in 
accordance with the customer's patch management policy. 

Support: For further information, contact normal HP Services support channel.

Report: To report a potential security vulnerability with any HP supported 
product, send Email to: security-alert@xxxxxx 
It is strongly recommended that security related information being communicated 
to HP be encrypted using PGP, especially exploit information. 
To get the security-alert PGP key, please send an e-mail message as follows:
  To: security-alert@xxxxxx 
  Subject: get key

Subscribe: To initiate a subscription to receive future HP Security Bulletins 
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To review previously published Security Bulletins visit: 
http://www.itrc.hp.com/service/cki/secBullArchive.do 


* The Software Product Category that this Security Bulletin relates to is 
represented by the 5th and 6th characters of the Bulletin number in the title: 

GN = HP General SW
MA = HP Management Agents
MI = Misc. 3rd Party SW
MP = HP MPE/iX
NS = HP NonStop Servers
OV = HP OpenVMS
PI = HP Printing & Imaging
ST = HP Storage SW
TL = HP Trusted Linux
TU = HP Tru64 UNIX
UX = HP-UX
VV = HP VirtualVault


System management and security procedures must be reviewed frequently to 
maintain system integrity. HP is continually reviewing and enhancing the 
security features of software products to provide customers with current secure 
solutions.


"HP is broadly distributing this Security Bulletin in order to bring to the 
attention of users of the affected HP products the important security 
information contained in this Bulletin. HP recommends that all users determine 
the applicability of this information to their individual situations and take 
appropriate action. HP does not warrant that this information is necessarily 
accurate or complete for all user situations and, consequently, HP will not be 
responsible for any damages resulting from user's use or disregard of the 
information provided in this Bulletin. To the extent permitted by law, HP 
disclaims all warranties, either express or implied, including the warranties 
of merchantability and fitness for a particular purpose, title and 
non-infringement."

©Copyright 2007 Hewlett-Packard Development Company, L.P. 

Hewlett-Packard Company shall not be liable for technical or editorial errors 
or omissions contained herein. The information provided is provided "as is" 
without warranty of any kind. To the extent permitted by law, neither HP or its 
affiliates, subcontractors or suppliers will be liable for incidental, special 
or consequential damages including downtime cost; lost profits; damages 
relating to the procurement of substitute products or services; or damages for 
loss of data, or software restoration. The information in this document is 
subject to change without notice. Hewlett-Packard Company and the names of 
Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard 
Company in the United States and other countries. Other product and company 
names mentioned herein may be trademarks of their respective owners.
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