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Re: Altova XMLSpy "phones home" user data



In-Reply-To: <86ekvlkvmn.fsf@xxxxxxxxxxxx>

>>>>>> "Bruno" == Bruno Lustosa <bruno@xxxxxxxxxxx> writes:
>
>    Bruno> ... whenever someone will launch XMLSpy, the
>    Bruno> program will try to connect to Altova's servers, send some
>    Bruno> user info through a POST to a web server, and wait for a
>    Bruno> response. 

That is correct, this is a process described in our EULA in Section 1(k) 
Software Activation and Section 1(l) LiveUpdate. Please see our EULA for 
details, which is available on our website under this URL: 
http://www.altova.com/order_license4.html

>    Bruno> What bothers me is that
>    Bruno> it's sending user information that was _not_ entered into the
>    Bruno> program. It sends user name used to register the program, and
>    Bruno> it also sends an email address that I'm almost sure was not
>    Bruno> entered into the program.  

This is incorrect insofar as the information transmitted is data that has been 
entered by the user into the Registration dialog (Help menu / Registration). 
This does include the e-mail address, provided that the user has entered this 
into the Registration dialog when requesting an evaluation key-code from our 
license server.

Regarding the collection of e-mail addresses from users of our software, who 
are requesting an evaluation key-code, please see our strict privacy policy, 
which is available at this URL: http://www.altova.com/privacy.html

Altova takes privacy and security very seriously, and we believe we have 
properly disclosed any legitimate anti-piracy measures in our product in the 
EULA.

Sincerely,

Alexander Falk
President & CEO
Altova, Inc.